BUY 4 SAVE 10% | FREE DELIVERY OVER $150 (in Australia)
BUY 4 SAVE 10% | FREE DELIVERY OVER $150 (in Australia)
So first of all, I ordered two cushions and received the wrong ones. I wanted three to match so thought I would order just one more so at least I would have three matching. I then received a different cushion again. Customer service were actually apologetic and said they would send me the correct cushion, I then received another cushion that was not the same. I now have four cushions none of which match all I wanted was three cushions to match my lounge room and new rug. I understand mistakes are made, but the people packing these obviously are not paying attention and care about what the customer has ordered. I’m still waiting to hear from the email I sent several days ago and I’m hoping they will rectify this so that I actually have three matching cushions that I originally wanted the first time. :(. I liked the cushion but they are not cheap, I I had not ordered from this company before and won’t again. very disappointed :(
So first of all, I ordered two cushions and received the wrong ones. I wanted three to match so thought I would order just one more so at least I would have three matching. I then received a different cushion again. Customer service were actually apologetic and said they would send me the correct cushion, I then received another cushion that was not the same. I now have four cushions none of which match all I wanted was three cushions to match my lounge room and new rug. I understand mistakes are made, but the people packing these obviously are not paying attention and care about what the customer has ordered. I’m still waiting to hear from the email I sent several days ago and I’m hoping they will rectify this so that I actually have three matching cushions that I originally wanted the first time. :(. I liked the cushion but they are not cheap, I I had not ordered from this company before and won’t again. very disappointed :(